FAQ

#Setup

Do I need to edit my theme code? No. Turning on the app embed is enough on supported themes. Code is only needed if you want to place things exactly yourself. See Custom buttons and counters.

Does it work with my theme? It works with Dawn and other Online Store 2.0 themes. Automatic placement of the header icon and collection buttons depends on the theme, and the setup wizard checks yours. If your theme isn't supported yet, we add it for free.

Does it slow my store down? XB Wishlist's scripts load with defer, so they don't hold up your page content. Its settings come from a small cached file instead of a request to our servers on every page.

Can I use it on a theme that isn't published yet? Yes. Turn the app embed on in that theme and preview it. Customers see it once you publish.

#Shoppers

Do shoppers need an account? No, if Guest wishlist is on (it is on new stores). Logging in keeps the wishlist across devices and lets you email them.

Can shoppers save a specific size or color? Yes, turn on Add by variant.

Can shoppers share their wishlist? Yes, by email, Facebook, Twitter (X), WhatsApp or a copied link, from the wishlist page. See Sharing. To edit a list together, use collaborative wishlists (Pro).

Does it work on mobile? Yes. Everything is built for touch. The Show When Hover option of the collection button only applies on desktop. On phones the heart is always visible.

Which languages are supported? Every language your store publishes. On Free, you can edit English and your primary language. On Basic and Pro, every language. See Translations.

#Data

Where are wishlists stored? On XB Wishlist's servers, linked to the Shopify customer, or for guests to an anonymous browser ID. They don't depend on your theme, so changing themes doesn't affect them.

Can I export my wishlist data? Yes, on every plan: Home → Export. See Import and export.

I'm moving from another wishlist app. Can I bring the data? Yes. Export a CSV from your old app and import it. See Import and export. If the file isn't recognized, send it to us.

What happens if I uninstall? See Uninstall.

#Billing

Is there a free plan? Yes, with no time limit and unlimited wishlists. See Plans and billing.

Do I lose wishlists if I downgrade? No. Shoppers' wishlists are kept on every plan. Only the paid features stop.